Collecting Your Information – We collect personal information as required in order to offer our products and services. All information is provided voluntarily by you in the process of requesting information or ordering products. We collect and maintain a record of all data provided when you create an online account or purchase an item, including but not limited to:
- Contact information, including name, phone number, postal address, and email address
- Billing or payment information
- Purchase history
We may also collect anonymous data regarding website usage, including, for example, statistics regarding web traffic to particular pages within the website, or information regarding types of Internet browsers and devices used to access the website.
Using Your Information – We use personal information to provide our products and services, improve our website, or inform our marketing initiatives. If you elected to receive promotional communications, we may also use the information we have collected about you to send targeted promotional emails. We do not sell or rent personal information to third parties.
Removing Your Information – You may request to have your name and email address removed from our mailing list at any time by clicking ‘unsubscribe’ at the bottom on any promotional email or emailing us. Your name and email address will be removed within 15 business days. However, if you place an order after removing your email address from our mailing list, you will still receive an email confirmation of your order.
Protecting Your Personal Information – The Plant Hatch uses a sophisticated, secure encryption server on which to store all of your personal and financial information. This information is maintained within our company and is not available to any third parties. We use SSL (secure socket layer) and PGP technology to protect the security of your credit card information from loss, alteration, or misuse.
If you have any hesitation about placing an order with us online, we invite you to make your purchase by phone by calling 518-357-3113. Our team will be happy to customize your order and take payment information by phone.
Agreement & Updates – When you use our site or place an order with us, you agree to the collection of information as outlined above. Should it become necessary to update this policy, we will post all changes on our site and those changes will go into effect when posted.