Your Satisfaction Is Important To Us
We pride ourselves on carrying the highest quality products. At The Plant Hatch, our goal is to make sure you’re happy with each and every delivery.
Due to the perishable nature of our products, we understand that there are times when uncontrollable conditions such as weather, placement, air quality, watering, and general care may impact their freshness. Therefore, please contact us if you are not completely satisfied with your purchase or delivery. We will give thoughtful consideration to requests for a refresh, and in many cases, we will happily replace your product.
If for any reason you are not happy with any non-perishable product purchased, you may return it for a cash/credit card refund, in-store credit, or equivalent product exchange within 15 days. Original receipt(s) must accompany all returns.
An item may be returned if:
- Printed Cash Register Receipt accompanies your return.
- Return is within 15 days of purchase date.
- Item is unused and in re-saleable condition.
- It is not a final sale item.
If your purchase is being returned and was originally paid for with a credit card, it must be returned with the original credit card with which it was purchased. If the item was purchased with store credit/ gift card, it must be returned to a form of store credit.
"I will be back for sure!"
This is a very nice store. Quality plants. And really nice home decor. I will be back for sure.
Beautiful store. Love the layout, design and great selection of plants. Wonderful atmosphere and I can’t wait to visit...
"This Place Blew Our Minds!"
This place blew our minds! SOOOO MUCH more than plants, beautiful decor for the home as well. We got...
"The Most Beautiful Bouquets"
The Plant Hatch has the most beautiful bouquets. They can customize or design a bouquet for you but, regardless...
"Great service and will definitely use them again!"
They provided a great flower arrangement for our office open area and we received numerous compliments on the quality...
"You won't be disappointed!"
Beautiful and modern flower arrangement in an even nicer space. Nick gifted us with a beautiful flower arrangement when...